Shipping Policy

Malaysia delivery, on us. CERANOVA POINT provides free standard shipping to serviceable addresses in Malaysia.

Where we deliver

Orders are dispatched from Malaysia and delivered only within Malaysia. We do not offer international delivery. We do not offer overnight delivery.

Order preparation

  1. We confirm stock, payment and order details.
  2. We prepare and hand the parcel to the selected carrier.
  3. Where tracking is available, it is sent to the email address provided after dispatch.

Delivery expectations

Delivery estimates are indicative. Carrier capacity, weather, public holidays and other circumstances outside our reasonable control may affect delivery timing. We may contact you if an address cannot be serviced.

When a parcel arrives

Please inspect the parcel promptly. If an item is damaged, incomplete or appears tampered with, keep the item and packaging and email us with your order details and clear photographs.

Shipping contact

Email ceranovapoint@outlook.com for delivery assistance.