Terms and Conditions

These Terms govern use of the CERANOVA POINT website and purchases of kitchen utensils, cutlery, crockery, glassware and related homeware. By using the website or placing an order, you accept these Terms.

1. Product and order information

Product availability, descriptions and prices may change before an order is accepted. Prices are shown in Malaysian Ringgit (MYR). We may contact you, decline an order or cancel an order if stock is unavailable, payment or delivery information cannot be verified, or there is an obvious error.

2. Payment and delivery

Available payment methods and delivery information are shown at checkout. Delivery is subject to our Shipping Policy. You are responsible for providing complete and accurate delivery information.

3. Proper website use

Please use this website lawfully. Do not interfere with its operation, misuse accounts or provide false information.

4. Related policies

Cancellation, return, refund and exchange requests are handled under the relevant published policies. Personal information is handled under our Privacy Policy.

5. Applicable law

These Terms are governed by the laws of Malaysia. Nothing in these Terms removes rights that cannot lawfully be excluded.

Contact

For questions about these Terms, email ceranovapoint@outlook.com.